Frequently Asked Questions

What is the lowest height of the Surface mounted SM model with the spikes both raised and lowered?

The height of the frame and coverplate with blades lowered is under 3.00 inches. The maximum height of the blades is normally 4.5 inches.

The top portion of the cover does not have exposed bolt heads or other protrusions that would catch on low vehicles or trailer hitches.

What is the max height of the blades?

The maximum height for the tips of the blades is 4.5 inches from the ground(at 45 degree angle).

Our units also allow the angle of the blades to be reduced (as well as the height of the blade tips) with the use of internal rubber bumpers. If thicker rubber bumpers are installed then the height of the blades is reduced. These rubber bumpers are provided free of charge. The rubber bumpers also allow for quieter operation than our competitors.

Can you latch-down all the sections that are attached to each other at once or do you have to latch down each section by itself?

Each section is latched down individually.

What exactly is unique about your latch-down mechanism?

Our latchdown mechanism is located at the top of the unit. It consists of a threaded fastener that is turned down and lowers the blades. It takes about 30 seconds to lock the blades down with a wrench (or ratchet with 3/4″ socket).

Some of our competitors use a small screw in the lower portion of the blade area. (this looks fine in the showroom but in the real world this area is covered with dust and debris)

Our cover plates have a very durable polyurethane coating that keeps the units looking good for several years. 10 times longer than any of our competitor’s powdercoating.

Roadshark axles and blades coated with high visibility yellow coating that we have found outlives galvanizing by 10 times)

Are there any import or customs issues/fees/charges shipping from Canada?

There are no customs issues or fees. Winnipeg is a transportation hub in North America and there are many freight options to choose from. We pay a customs brokerage fee (about $70) but that is always included in our shipping cost.

95% of our customers pay in USD so that is not an issue.

Can I buy Roadshark products from another distributor?

Roadshark International Inc. is the official and only Trademark and Patent Owner of Roadshark products. Beware of Imitators. Roadshark products are distributed by other companies, please feel free to contact us to check that you are dealing with an authorized distributor of Roadshark products.

Our product is the result of 13 years of continuous improvement based on customer feedback and testing.